Disclaimer

ServiceOutcome is a marketplace, not a service provider

ServiceOutcome (operated by Outcome Networks LLC · Patent Pending) connects consumers with independent service providers. We do not perform services ourselves. We are not a contractor, a tradesperson, an inspector, or a licensed practitioner of any field represented on the platform.

ServiceOutcome is NOT a party to your contract

When you signal on ServiceOutcome that you are open to connecting with the other party, you have reached a Platform Agreement. A Platform Agreement is a mutual, in-platform signal that both of you are willing to talk — nothing more. It is NOT itself a binding contract, and obligates no one.

Any binding contract is made directly between the parties, entirely off-platform, by whatever means and tools they choose. Such a contract — covering scope, schedule, materials, warranty, payment terms, refund policy, jurisdictional compliance, and dispute resolution — is the ONLY legally enforceable agreement concerning the transaction. ServiceOutcome does not draft, supply, route, host, store, or witness any contract, and is not a party, signatory, witness, intermediary, escrow agent, mediator, arbiter, or guarantor of it, and is not your legal counsel.

We strongly recommend reading any contract carefully before signing, and consulting qualified legal counsel for high-value or unusual transactions. ServiceOutcome preserves the on-platform exploration history as a reference, but the binding agreement is whatever contract you and the other party choose to make, directly between yourselves and off-platform.

Future releases of ServiceOutcome may offer optional structured contract templates or mediation services for specific service categories. These will be opt-in additions that do not alter our fundamental status as a non-party to the consumer-provider contract.

See: How agreement vs contract works →

Self-reported credentials

Provider-supplied license numbers, certifications, business registrations, trades, and other professional credentials are self-reported and are not independently verified by ServiceOutcome. Consumers are strongly advised to confirm credentials with the issuing authority (state contractor's board, professional licensing body, etc.) before engaging a provider for paid work.

Off-platform settlement

All payment between consumers and providers happens off-platform (cash, Zelle, Venmo, check, bank transfer, etc.).ServiceOutcome does not collect, hold, or transfer funds on behalf of either party. ServiceOutcome is not a payment processor and assumes no liability for payment disputes between users.

No warranty of work

ServiceOutcome makes no representations or warranties about the quality, safety, legality, or completeness of work performed by providers. Reviews are user-generated and reflect individual experience, not endorsement by ServiceOutcome.

Anonymity is not anonymity from authorities

While ServiceOutcome preserves anonymity between consumers and providers prior to reaching a Platform Agreement (the identity-reveal event), this anonymity does not extend to legal authorities. ServiceOutcome will respond to valid legal process requesting user information.

User responsibility for compliance

Consumers and providers are responsible for compliance with applicable local, state, and federal laws — including licensing, permitting, insurance, tax reporting, and occupational health and safety requirements. ServiceOutcome does not advise on compliance and does not assume liability for user non-compliance.

Beta status

ServiceOutcome is currently in beta. Features may change without notice. Data integrity is supported but not guaranteed during this period.